Direct any enquiries to https://tekmatix.com/help
Last updated 7th March 2025 and subject to change
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AI, Premium Trigger, Email and SMS Usage costs explained
Please see below examples of AI, Email, premium workflow & SMS's costs for your reference.
you can send SMS's internationally, however for American and Canadian numbers you will need to apply for A2P and verify your number.
Charges may vary per country
Below is just an example. You need to purchase a dedicated mobile number through TekMatix (additional charges apply, see below).
Your account can be automatically topped up when it falls below $10.00
Current Rates
Country | Service | Direction | Cost (USD) | USD $5.00 is equal to approx |
---|---|---|---|---|
Australia | Call | Outbound | $0.0264/min | 189 |
Call | Inbound | $0.0110/min | 455 | |
SMS | Outbound | $0.05665/segment | 88 | |
SMS | Inbound | $0.00825/segment | 606 | |
United Kingdom | Call | Outbound | $0.02365/min | 211 |
Call | Inbound | $0.0154/min | 325 | |
SMS | Outbound | $0.05093/segment | 98 | |
SMS | Inbound | $0.00825/segment | 606 | |
Philippines | Call | Outbound | $0.1914/min | 26 |
Call | Inbound | $0.01925/min | 260 | |
SMS | Outbound | $0.0473/segment | 106 | |
SMS | Inbound | $0.00825/segment | 606 | |
Spain | Call | Outbound | $0.0264/min | 189 |
Call | Inbound | $0.0110/min | 455 | |
SMS | Outbound | $0.05665/segment | 88 | |
SMS | Inbound | $0.00825/segment | 606 | |
United States | Call | Outbound | $0.0154/min | 325 |
Call | Inbound | $0.00935/min | 535 | |
SMS | Outbound | $0.00869/segment | 575 | |
SMS | Inbound | $0.00869/segment | 575 |
Emails
You can send 5,250 emails at email rate of $0.000945/Email for every USD $5.00
Email verification is charged at $0.002625/for each email address
Use this calculator to estimate your **monthly email costs** based on your number of contacts and emails sent.
Advanced AI Useage Charges
Premium Triggers & Actions are charged at a rate of 0.014/workflow_premium_actions each
0.042/GPT 4 and 4o execution and 0.021/ GPT 3.5 execution
WhatsApp Conversations are charged at 0.111/WhatsApp Conversation
Phone Number Monthly Charges
Australian number charges
Local numbers available from USD $7.50
Mobile numbers from USD $16.25
Toll Free Numbers from USD $40.00
United States number charges
Local numbers available from USD $2.88
Toll Free Numbers from USD $5.38
UK number charges
Local numbers available from USD $2.88
Mobile numbers from $2.88
Toll Free Numbers from USD $5.38
*All pricing in USD**Applies to new accounts only from 7th March 2025
***Active pricing for accounts created prior to 24th July 2024
US$5.00 is equivalent to approx
250 SMS's at a rate of 0.0198/segment for Texts sent in US
pricing up to 23rd July 2024***
38 SMS's at a rate of 0.12875/segment for Texts sent in Australia
pricing up to 23rd July 2024***
Important Information regarding structuring your SMS's
The way you structure your texts can have a huge bearing on the cost. It's important to understand how Twilio charges for text messaging. Where possible you want to stay within 1 x segment which means you will incur the cost of 1 x SMS at the current rate.
If you can, it's best to avoid the use of emojis!
We all love to use them but that changes the 'structure' of the SMS and therefore Twilio changes the encoding from GSM to USL and it will cost you a lot more to send a text. Without the 'flame emoji's this text is 2 x segments (or the cost of 2 x SMS's) with the flames it's 4 segments, equal to the cost of 4 x SMS's
Handy tip: if you have a long website link that you are including in your SMS that you want them to 'click' you can shorten it to a) look better and b) save characters just change it to a bit.ly link by creating one here - they are free!