Last updated 9th September 2024 and subject to change
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AI, Premium Trigger, Email and SMS Usage costs explained
Please see below examples of AI, Email, premium workflow & SMS's costs for your reference.
you can send SMS's internationally, however for American and Canadian numbers you will need to apply for A2P and verify your number. Charges may vary per country, below is just an example.
You need to purchase a dedicated mobile number through TekMatix (additional charges apply, see below).
Your account can be automatically topped up when it falls below $10.00
If you are on our Basic Plan you get a USD $5.00 credit when you sign up for your 14 day trial to get you started. On our Pro Plan you get USD $5.00 credit per month, for free.
Your credit can be used on any of the advanced features.
Why not let our AI content tools save you a stack of time, run advanced automations and workflows with our premium features like Chat GBT, Slack & Google sheet integration or webhooks etc.,
As an example:
US$5.00 is equivalent to approx
250 SMS's at a rate of 0.0198/segment for Texts sent in US pricing up to 23rd July 2024***
38 SMS's at a rate of 0.12875/segment for Texts sent in Australia pricing up to 23rd July 2024***
New Pricing effective 24th July 2024**
US$5.00 is equivalent to approx
Outbound SMS
301 SMS's at a rate of 0.01659/segment for Texts sent in US
46 SMS's at a rate of 0.10815/segment for Texts sent in Australia
56 SMS's at a rate of 0.0882/segment for Texts sent in United Kingdom
22 SMS's at a rate of 0.22011/segment for Texts sent to Philippines
Inbound SMS
189 SMS's at a rate of 0.0264/segment for Texts from the Philippines
Calls - Outbound
24 minutes at a rate of 0.2002/minute for standard calls to the Philippines
21 minutes at a rate of 0.231/minute for mobile calls to the Philippines
or approx 5,250 emails at
email rate of 0.0009/Email each
or approx 42,500 words of AI generated content
at a rate of 0.126/1000 Words and 0.084/ Image
or approx 45 WhatsApp Conversations
Premium Triggers & Actions are charged at a rate of 0.014/workflow_premium_actions each
Email verification is charged at 0.0035/EmailVerification each email address
Workflow AI is charged at 0.042/workflow_ai
Conversation AI is charged at 0.03/Message
Reviews AI is charged at 0.12/review response
WhatsApp Conversations are charged at 0.074/converstation
Outbound calls are priced on a per minute bases and vary due to your location and carrier -
we estimate approx 150 minutes for $5.00
You only pay for actual usage, not the number of contacts you have! Optional add-on your own company phone line
Australian number charges
Local numbers available from USD $7.50
Mobile numbers from USD $16.25
Toll Free Numbers from USD $40.00
United States number charges
Local numbers available from USD $2.88
Toll Free Numbers from USD $5.38
UK number charges
Local numbers available from USD $2.88
Mobile numbers from $2.88
Toll Free Numbers from USD $5.38
Recharge and over-quota rates as above
*All pricing in USD
**Applies to new accounts only from 24th July 2024
***Current pricing for accounts created prior to 24th July 2024
We use Twilio as our SMS partner platform to ensure high deliverability and secure data transmission.
Costs over and above your monthly budget allowance are in addition to your plan and are charged at the relevant rates to your plan.
Your account will automatically be recharged when the balance falls below your monthly quota.
Put your SMS in the Calculator below to estimate your cost
Important Information regarding structuring your SMS's
The way you structure your texts can have a huge bearing on the cost. It's important to understand how Twilio charges for text messaging. Where possible you want to stay within 1 x segment which means you will incur the cost of 1 x SMS at the current rate.
If you can, it's best to avoid the use of emojis!
We all love to use them but that changes the 'structure' of the SMS and therefore Twilio changes the encoding from GSM to USL and it will cost you a lot more to send a text. Without the 'flame emoji's this text is 2 x segments (or the cost of 2 x SMS's) with the flames it's 4 segments, equal to the cost of 4 x SMS's
Before you send any SMS campaigns, check the structure and cost estimate below by typing your SMS message in the box, it will automatically calculate your segments, 1 x segment charged at the rate of 1 x SMS, 2 segments 2 x SMS's etc.,
Handy tip: if you have a long website link that you are including in your SMS that you want them to 'click' you can shorten it to a) look better and b) save characters just change it to a bit.ly link by creating one here - they are free!