Managing WhatsApp templates inside Tekmatix just became faster, cleaner and much more reliable.

The latest WhatsApp improvements make it easier to find approved message templates, create right-to-left language templates directly inside Tekmatix, and manage connected WhatsApp phone numbers without clunky scrolling or overloaded screens.

Most importantly, Tekmatix now helps reduce preventable WhatsApp sending failures by only displaying approved templates when you're preparing to send a message.

Here’s what’s new.

Only See Approved WhatsApp Templates When Sending

One of the biggest improvements is a cleaner template selection experience.

Whenever you choose a WhatsApp template inside:

• Conversations

• Bulk Actions

• Workflow WhatsApp actions

Tekmatix will now display only approved WhatsApp templates.

Previously, it was possible to select a template that had not yet been approved for sending, potentially resulting in a failed message later.

Now, your template dropdowns are automatically filtered so you can choose from templates that are ready to use.

That means fewer avoidable sending errors and less time troubleshooting why a WhatsApp message didn’t go out.

Faster WhatsApp Template Loading

WhatsApp template dropdowns have also been optimised to load more efficiently.

Instead of loading unnecessary information from every template behind the scenes, Tekmatix now retrieves only the lightweight information required for template selection.

This helps template pickers load faster and use fewer resources, particularly when you're working inside larger or more memory-intensive areas of your Tekmatix account.

It might sound like a small change, but when you're sending lots of messages or building complex workflows, every little improvement to speed and usability adds up.

Create Right-to-Left WhatsApp Templates Directly in Tekmatix

If you communicate with customers using right-to-left languages, creating WhatsApp templates is now much easier.

You can create and edit right-to-left WhatsApp templates directly inside Tekmatix for languages including:

• Arabic

• Urdu

• Hebrew

There’s no need to draft your message in a separate application and copy it across afterwards.

You can type and edit your template directly inside the WhatsApp template editor, making multilingual campaign creation much smoother.

This can also be used alongside the WhatsApp AI template generator to help speed up the creation of right-to-left message templates.

Improved WhatsApp Phone Numbers Management

The WhatsApp Phone Numbers area has also received a usability improvement.

Long lists of connected phone numbers previously had the potential to overflow the page and become difficult to navigate, particularly on smaller screens.

The Phone Numbers tab now includes improved scrolling and pagination, making it easier to move through your connected WhatsApp numbers without the page becoming cluttered or difficult to use.

Why These WhatsApp Improvements Matter

WhatsApp messaging is often used for conversations that need to happen quickly.

Whether you're following up with leads, confirming appointments, communicating with customers or automating messages through a workflow, the last thing you want is for a message to fail because the wrong template was selected.

These improvements make WhatsApp messaging inside Tekmatix more reliable and easier to manage.

You now get:

• Approved-only WhatsApp template selection

• Fewer preventable message sending failures

• Faster template dropdowns

• Native right-to-left template creation

• Easier Arabic, Urdu and Hebrew authoring

• Improved WhatsApp phone number navigation

• Better usability across smaller screens and larger accounts

Where to Manage Your WhatsApp Templates in Tekmatix

Head into your WhatsApp settings and open your template management area to create, edit and manage your message templates.

Then, when you're ready to use a template inside Conversations, Bulk Actions or a Workflow, Tekmatix will automatically make it easier to select an approved template that is ready to send.

It’s another small but useful improvement designed to make everyday customer communication faster, simpler and more reliable inside Tekmatix.