Running email, SMS or phone call campaigns in Tekmatix? Using AI Bots or premium automation actions?

Whether you're sending emails, using AI, SMS-ing leads, or automating calls - these actions rely on 'pay as you go' billable consumables.

If your Tekmatix wallet runs out of credit, all of these activities will pause automatically until more funds are added.

In this guide, we will walk you through, step-by-step, how to top up your wallet in Tekmatix and automate your credit top-ups so your workflows never get interrupted.

Why You Need Credit in Tekmatix

Inside Tekmatix, you pay a fixed monthly subscription for your core plan.

But to keep that price affordable (and not inflate as you grow), any consumable features - like:

• 📩 Email sending

• 🤖 AI usage

• 📞 Phone calls

• 📲 SMS messages

…are charged pay-as-you-go. You only pay for what you use! Yay!

This is why it’s crucial that you keep a credit balance in your Tekmatix wallet.

If your wallet reaches $0, your campaigns and automations will immediately stop - just like your phone would stop working if your SIM had no credit!

How to Set Up & Top-Up Your Tekmatix Wallet

Watch the tutorial vide below:

Step 1: Log In to Tekmatix

Head over to app.tekmatix.com and log in to your account.

Step 2: Open Your Settings Panel

• Click the gear icon (⚙️) located at the bottom-left corner of your dashboard menu.

• This will take you into the Settings section of your account.

Step 3: Go to the Billing Section

• In your Settings, select “Billing” from the left-hand sidebar.

• You’ll now see three tabs at the top:

  • Subscriptions

  • Payments

  • Wallet Transactions ← click this one!

Step 4: Set Up Your Wallet Top-Up Preferences

You’re now in your wallet management area. This is where you control how much credit should always be sitting inside your Tekmatix wallet to keep all your pay-per-use features running.

You’ll see two key fields:

1. "Have at least $[X] in my wallet at all times"
   → This sets your minimum balance. When your balance drops below this amount, Tekmatix will auto-top-up your account.

2. "Top-up amount: $[Y]"
   → This is how much you want to be added to your wallet each time your balance drops below the threshold.

✅ Recommended Settings

• Light users:
  (small list, infrequent emails):

  • Minimum: $5

  • Top-up: $10–$20

• Active users:
  (regular SMS/email campaigns):

  • Minimum: $25

  • Top-up: $50

• High-volume users:
  (large lists, frequent marketing):

  • Minimum: $50–$100

  • Top-up: $100–$250

Use the Tekmatix Pricing Calculator to estimate your actual usage cost based on your audience size and activity.

Bonus Tip: Use the In-App Cost Estimator

Inside your dashboard, scroll the left-hand menu and look for:
“SMS Cost Estimator” or “Email Cost Estimator.”

This will help you estimate what your consumables might cost based on how many messages you send, AI tasks you run, or phone calls you make.

Need Help? Our Teksperts Are Standing By!

If you’re not sure what credit level to set, or want help configuring your billing settings:

• Click the Live Chat button (bottom-right corner of your screen)

• Chat with a real, human Tekmatix support specialist 24/7

• OR book a 1:1 call with a Tekspert for hands-on help setting it all up. Hire a Tekspert HERE.

What Happens If You Don’t Top Up?

• Your emails may stop midway through a campaign.

• SMS messages won’t send.

• Your AI bot or receptionist may stop working.

• Automation tasks involving any pay-per-use tools will fail.

Avoid campaign interruptions. Set up your wallet top-up today and keep your tech flowing smoothly.

Final Thoughts

By using a wallet-based billing model, Tekmatix gives you:

• Transparent pricing

• Full control over usage

• No surprise bill spikes as your business grows

This model is one of the many reasons why Tekmatix users can scale without stress.

Ready to keep your automations running like clockwork?
Log in to Tekmatix now, set your wallet preferences, and keep those campaigns rolling.