TekMatix Blog & Help Articles
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How do I make my business number ring the whole team on Tekmatix?
Make your business number ring the whole team on Tekmatix. Number pool calls can ring up to six people at once, on web, mobile, desk phone or their own phone. ...more
Tracking ,Phone Mobile App &Phone System
October 29, 2026
How do I get my call summaries and call scores automatically on Tekmatix?
Get call summaries and call scores automatically on Tekmatix with Voice Intelligence in Labs. Recorded calls get notes, a score out of 10 and field suggestions. ...more
Phone ,Reporting AI Tekmatix AI &Phone System
October 29, 2026
Tekmatix Update: Localised Ringback Tones for International Calls
Tekmatix now supports localised ringback tones across 37 countries for inbound calls, outbound calls, IVR routing and Voice AI transfers. ...more
Phone ,Workflow Actions
August 15, 2026•3 min read
How to Configure Audio Devices for Web Dialler Calls in Tekmatix
Learn how to configure speakers, microphones and additional ringing devices for Web Dialler calls in Tekmatix, including how to enable Audio Settings through Labs. ...more
Phone ,Workflow Actions
August 15, 2026•4 min read
How To Use Call Scripts in Tekmatix Dialers for Consistent, High-Quality Conversations
Learn how to create and use Call Scripts in Tekmatix Web and App Dialers to improve call consistency, handle objections, boost conversions, and streamline agent workflows. ...more
Phone
January 07, 2026•3 min read
How To Use Tekmatix Phone Dialer for Streamlined Calls and Efficient Communication
Learn how to set up and use the Tekmatix Phone Dialer to streamline calling, manage contacts, navigate IVR menus, and log post-call notes. Improve team efficiency and client follow-up today. ...more
Phone
December 21, 2025•3 min read
How To Monitor and Manage SMS Restrictions in Tekmatix
Learn how to view and manage SMS restrictions in Tekmatix. Track violations, carrier filtering errors, opt-out warnings, and improve message deliverability with built-in reporting tools. ...more
SMS ,Phone
September 25, 2025•2 min read
How to Block Spam Calls and Identify Unknown Callers With Tekmatix Number Intelligence
Block spam calls, identify unknown U.S. callers, and validate numbers before sending SMS with Number Intelligence in Tekmatix—smarter, more efficient communication made easy. ...more
Phone
September 11, 2025•2 min read
How To Set Up Regulatory Bundles and Addresses in Tekmatix for International Phone Numbers
If you’re planning to purchase phone numbers in regulated countries through Tekmatix, it’s crucial to complete your Regulatory Bundle and Address setup. ...more
SMS ,Phone &Settings
June 12, 2025•3 min read
How To Purchase or Port a Business Phone Number in Tekmatix
With Tekmatix, you can either purchase a new number or port in your existing one—unlocking SMS and voice functionality ideal for marketing campaigns, sales calls, and support workflows. ...more
SMS ,Phone Settings &Twilio
June 12, 2025•3 min read
How to Set Up The Tekmatix Call Connect: Effortless & Automated Lead Follow-Up
Automate lead follow-up with Tekmatix’s Call Connect feature! Instantly connect with leads, improve response times, and increase conversions—all through customizable, efficient workflows. Set it up to... ...more
Phone ,Settings Help Workflow Actions Workflow Guides Account Set Up &Business tips
May 25, 2025•5 min read
Streamline Your Business Communication with Email, SMS & Phone in TekMatix
Streamline Your Business Communication with Email, SMS & Phone in TekMatix ...more
SMS ,Phone &Email
February 07, 2025•2 min read
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