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Additional Phone Numbers per Contact

Additional Phone Numbers per Contact

August 31, 20232 min read

Managing contact information in the digital age requires accommodating the reality that individuals often have multiple phone numbers, each serving a different purpose. Recognizing this need, TekMatix provides the feature to add and manage multiple phone numbers for a single contact. This guide offers a detailed walkthrough of this existing feature and its functionalities.

Benefits of Multiple Phone Numbers for Contacts

  • Flexibility in Managing Contact Information: Users can add up to 11 phone numbers for a single contact, ensuring that all necessary numbers are captured.

  • Convenient Management and Editing: The contact details page has been designed for easy and streamlined management and editing of phone numbers.

  • Consistency in Communication: By designating a primary phone number, users can ensure that they're always reaching out to the most appropriate or preferred number.

  • Easy Identification with Labels: Labels such as Home, Landline, Mobile, or Work allow users to quickly identify the type of each phone number.

Step-by-Step Guide on Using Multiple Phone Numbers for Contacts

Adding Multiple Phone Numbers:

  • Navigate to the 'Contacts' tab.

  • Click on a specific contact.

  • Find the number field and click on the pencil icon that appears in the field.

  • A modal window will pop up, allowing for the input of multiple phone numbers.

  • Use the dropdown menu to select from the available labels: Home, Landline, Mobile, and Work. Note that each label can be selected only once per contact.

  • After adding, select the number you wish to mark as primary by clicking on the radio button next to it.

Calling an Additional Phone Number:

  • Navigate to the contact details.

  • Choose the phone number you wish to call as primary and save.

Designating a Primary Phone Number:

  • On the contact details page, after adding your desired phone numbers, click on the radio button next to the phone number you want to set as primary.

  • This primary number will then serve as the default for all contact actions and interactions.

TekMatix's 'Multiple Phone Numbers for a Contact' feature offers users an organized, efficient, and streamlined method of managing contacts. With clear labels, intuitive management tools, and the ability to designate a primary number, managing multiple phone numbers has become a seamless experience.

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