How To Recover Lost Sales with the New Abandoned Cart Link in Tekmatix

Recovering lost sales just got easier! Tekmatix has rolled out a powerful improvement to its Ecommerce Store feature: sharable abandoned cart links. This update helps you boost conversions by letting your customers return to their cart—no matter what device they use.

Why This Matters

Previously, when a customer added products to their cart but didn’t check out, the cart could only be recovered if they came back using the same browser or device. That created missed opportunities if someone switched to a phone or cleared their session.

With this new feature, Tekmatix now generates a unique, device-independent link. This allows customers to retrieve and complete their purchase anytime, from any device—even if their original session is gone.

How It Works

1. Cart is Abandoned
   When a customer adds items to their cart but doesn’t complete the checkout, Tekmatix marks it as an “abandoned cart.”
   

2. A Unique Checkout Link is Generated
   This link leads directly to the checkout page with that customer's original cart.
   

3. Email is Sent Automatically (Optional)
   If Abandoned Cart Emails are enabled in Payments > Settings > Notifications, Tekmatix will send the unique link to the customer’s email.

4. Customer Clicks Link Anytime, Anywhere
   The cart opens with:

   • Updated prices and inventory (in real-time)
     

   • Clear labels for out-of-stock or deleted items
     

   • Call-to-action buttons like Remove Item or Continue Shopping

How to Enable Abandoned Cart Emails

To ensure customers receive the cart recovery link:

1. Go to Payments > Settings > Notifications
   

2. Toggle ON the Abandoned Cart Email setting
   

Tekmatix will now send emails with the smart checkout link to customers who abandon their cart.

Use Case Scenario:

Let’s say Adele is shopping from her laptop and adds 3 skincare products to the cart. She gets distracted and closes the window.

A few minutes later, she checks her phone and sees an email from your store:

“Don’t forget your items! Click here to complete your purchase.”

She clicks the link—and boom! Her cart opens on her phone with:

• The same 3 products
  

• One item now out of stock, marked clearly with a Remove Item button
  

• Accurate pricing and the option to Checkout instantly
  

Even if she never returns to her laptop, you’ve just saved that sale.

Best Practices

• Enable the email notification so customers receive the link quickly.
  

• Use branded messaging in the email to build trust.
  

• Check your inventory alerts to ensure popular items don’t go out of stock too fast.
  

• Test the link yourself before launching to customers—especially on different devices.
  

The sharable abandoned cart link is a small feature with huge potential for boosting revenue. By allowing customers to complete their checkout from any device, Tekmatix helps you recover more carts, improve customer experience, and convert sales that might’ve otherwise slipped away.