Streamline Your Business Communication with Email, SMS & Phone in TekMatix

Communicating effectively with your customers is key to growing your business. With TekMatix, you can set up email, SMS, and phone services to engage with your audience seamlessly across multiple channels—all from one platform.

👉 Reflect today: Is your communication system optimized to reach your customers efficiently and professionally?

1️⃣ Set Up Your Email for Seamless Communication

To start, navigate to Settings → Email Services, where you’ll be prompted to create a dedicated domain to improve email deliverability. Enter your domain and subdomain, then click Add and Verify. Next, add the five DNS records provided into your domain provider’s DNS settings and verify them. Once your domain is successfully verified, your email is ready to send and receive messages. You can also customize your From Name and From Email to maintain a professional brand presence.

2️⃣ Add Your Business Phone Number for Calls & SMS

To integrate phone services, go to Phone Numbers under Email Services and click Add Number. Choose your country and area code, then select a number that suits your business. Once purchased, configure call forwarding to ensure you receive incoming calls on your preferred device. You can now make calls directly from TekMatix using the Call Connect button, ensuring your business remains accessible to clients.

3️⃣ Engage with Customers via SMS & Email

TekMatix allows you to send SMS and emails directly from your contact dashboard. To send an SMS, select a contact, type your message, and click Send. Want to send messages in bulk? Use the checkboxes to select multiple contacts and send group SMS or emails in one click. Emailing works the same way—compose your message, set your From Email, and hit send. With TekMatix, you can manage all your communication in one place, ensuring that no customer interaction is missed.

Get TekMatix today: www.tekmatix.com

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