How To Automate Private Channel Access in Tekmatix Workflows

Easily grant or revoke access to private channels within your community groups

Why This Feature Matters

In community-driven platforms like Tekmatix, managing member access is essential to creating secure, relevant, and engaging experiences. The Grant/Revoke Private Channel Access feature empowers you to automate who can see and interact with specific private channels—without manual work.

This not only saves time but ensures members get access to the right content at the right time, helping boost participation, deliver targeted value, and maintain group structure.

What’s New?

Tekmatix now allows you to automatically grant or revoke private channel access using workflow triggers and actions. This means you can control access dynamically as part of your user onboarding, membership upgrades, or course/module completion flows.

Trigger Options:

• Private Channel Access Granted
  

• Private Channel Access Revoked
  

Action Options:

• Grant Private Channel Access
  

• Revoke Private Channel Access
  

Real-World Scenario:

Let’s say you manage a Digital Marketing Mastermind inside Tekmatix. You want to give paying members access to an exclusive “Pro Tips” private channel, while still allowing free members to stay in the general group.

Automation Example:

1. When a user purchases the Pro Membership, they are added to the group and granted access to the “Pro Tips” channel.
   

2. If their membership ends, a separate workflow revokes their private channel access—but keeps them in the main community.
   

Step-by-Step: How to Set Up Channel Access Automation in Tekmatix

1. Go to the Workflow Builder

• Navigate to Automated Workflows > Workflows in your Tekmatix dashboard.
  

2. Create a New Workflow

• Click “+ Create Workflow” and choose “Start from Scratch.”

3. Add the Relevant Trigger

• Select either:

  • Private Channel Access Granted — for granting
    

  • Private Channel Access Revoked — for removing access

Note: These are system triggers based on private channel events.

4. Configure the Action

• Click “+ Add Action” inside the workflow.
  

• Choose either:
  

  • Grant Private Channel Access
    

  • Revoke Private Channel Access

• Select the Community Group and Private Channel involved.
  

• Tekmatix will automatically add the user to the group (if not already a member) when granting access.
  

5. Add Additional Automation (Optional)

• You can chain this with other actions like:

  • Sending a welcome email
    

  • Starting a nurture sequence
    

  • Tagging users for segmentation
    

6. Test Your Workflow

• Run a controlled test with a dummy user to confirm the automation behaves as expected.
  

7. Save and Activate

• Click “Save” and then toggle the workflow to Activate.
  
  

Notes to Remember:

• Only private channels are eligible in this feature.
  

• If granting access to a user who is not yet in the group, Tekmatix automatically adds them to the group first.
  

• Revoking access only removes access to the channel, not from the entire community group.
  

• Perfect for membership tiers, program milestones, or exclusive learning content.

Bonus Tip: Use Tags or Membership Levels

Combine this feature with Tekmatix tags or membership product triggers to tightly control access based on subscription or course completion.

Final Thoughts

With this new automation capability, you can scale your communities without the hassle of manually managing who sees what. Whether you’re running an online course, coaching program, or membership-based community, Tekmatix puts precision access control in your hands—automatically.