Stay Compliant & In Control: Introducing Tekmatix’s Enhanced SMS Restriction History

Effective communication is at the heart of business success, and SMS marketing remains a cornerstone of that strategy. However, ensuring compliance and monitoring your SMS campaigns for issues like restrictions and warnings can be challenging. To address this, Tekmatix introduces the enhanced SMS Restriction History feature, along with several critical updates to improve your communication and workflow efficiency.

What Is SMS Restriction History?

The SMS Restriction History feature allows businesses to track and address adverse actions related to their SMS sending. This tool helps you monitor and manage the following:

• Daily/Weekly sending limit violations: Keep an eye on how your SMS volumes align with your allowable limits to avoid disruptions.

• Warning emails and temporary restrictions: Alerts based on codes like 30007 or a high opt-out rate provide clarity and help ensure compliance.

How to Access It:

You can find this feature by navigating to your TekMatix account:

Go to Settings > Phone Numbers > Advanced Settings > Restriction History

This centralized tracking ensures you're always informed about your SMS campaigns' health, enabling proactive measures to avoid interruptions.

Key Enhancements in Tekmatix.

In addition to the SMS Restriction History, Tekmatix has introduced several enhancements aimed at improving user experience and operational efficiency.

1. Improved Number Search: The number purchase flow now supports blank spaces and special characters commonly used by US-based customers. This enhancement simplifies searches, making it more intuitive for users.

2. Feedback for Disabled Location Calls: Previously, calls to disabled locations would disconnect abruptly, leaving users in the dark. Now, you’ll hear a voice prompt explaining the issue and suggesting a solution. Additionally, a tooltip on the UI provides guidance, enhancing transparency and usability.

3. Faster Recordings and Transcriptions: Speed is critical, and Tekmatix has improved the speed at which call recordings and transcriptions appear, ensuring quicker access to vital information.

4. Enhanced SMS Filtering: Beyond existing keyword restrictions like "cannabis," Tekmatix now blocks terms such as "fireworks" and "THC" to align with regulations and ensure compliant messaging.

Bug Fixes to Enhance Reliability

With these updates, Tekmatix has also addressed several bugs to provide a smoother experience:

• Ramp-Up Model Fix: SMS limits now level up as expected for users, ensuring a seamless scaling experience.

• A2P Flow Accuracy: Puerto Rico (PR) now displays correctly as a US state instead of a country.

Why These Updates Matter

These updates are designed with the user in mind, ensuring you can operate more efficiently, comply with regulations, and minimize disruptions to your campaigns. By tracking restriction history and leveraging the new enhancements, businesses can maintain smooth operations while avoiding common pitfalls in SMS marketing.

Take Control of Your SMS Campaigns.

The new SMS Restriction History and associated enhancements are part of Tekmatix’s commitment to providing tools that drive compliance and productivity. Explore these updates today to streamline your workflows and ensure your SMS marketing campaigns run seamlessly.