Want your website visitors to start a conversation without clicking a floating chat bubble first?

Tekmatix has expanded its Chat Widget placement options, allowing you to embed supported chat experiences directly inside your website pages, funnels and landing pages.

Instead of displaying your chat widget only as a floating icon in the bottom-right corner of the screen, you can now choose Embedded placement and make the entire conversation experience part of the page itself.

This gives you much more control over where conversations happen and allows you to create more intentional support, sales and lead-generation experiences.

What Is Embedded Chat Widget Placement in Tekmatix?

Embedded placement allows you to display a Tekmatix Chat Widget directly inside a section of your page.

Rather than asking the visitor to open a floating chat bubble, the conversation interface is already open and visible when they reach that section.

Previously, Sticky and Embedded placement options were available only for certain widget types, including Live Chat and Voice AI.

Embedded placement is now supported across all supported Tekmatix Chat Widget types.

Which Tekmatix Chat Widgets Can Be Embedded?

You can now use Embedded placement with:

• All-in-One Chat

• Email / SMS

• WhatsApp

• Facebook

• Instagram

• Live Chat

• Voice AI

This means you can create an inline messaging experience regardless of which communication channel you want your visitors to use.

How to Embed a Chat Widget Into a Tekmatix Page

Step 1: Open the Chat Widget Builder

Navigate to your Chat Widget Builder inside Tekmatix.

Select the Chat Widget you want to configure or create a new widget using one of the supported chat types.

Step 2: Choose Your Widget Placement

Locate the widget placement settings.

You can choose between:

• Sticky

• Embedded

Choose Embedded if you want the conversation experience displayed directly within the page.

What Happens When You Select Embedded Placement?

When Embedded placement is enabled, Tekmatix automatically changes the way the widget behaves.

Your chat widget will:

• Open automatically within the page

• Remain visible as an inline conversation experience

• Remove the floating chat bubble

• Remove the initial chat prompt popup

• Remain continuously open rather than allowing visitors to minimise it

• Use dimensions designed specifically for an embedded layout

This creates a much more seamless experience where messaging feels like a natural part of the page rather than an additional popup or overlay.

Using Embedded All-in-One Chat

The All-in-One Chat widget gives visitors access to multiple communication channels from a single embedded experience.

Depending on the channels you have configured, visitors can select the way they would prefer to communicate with your business.

They can also move between available communication channels without leaving the embedded widget.

For example, you could create a dedicated support section where a customer can choose between Live Chat, WhatsApp, Facebook Messenger or another available channel.

The Chat Widget Preview Automatically Updates

When you select Embedded placement, the Chat Widget Builder preview automatically adjusts to show you how the inline version will appear.

You do not need to mentally imagine how your floating widget will translate into an embedded experience.

Tekmatix adapts the preview so you can review the layout before publishing it.

Settings that only apply to floating chat bubbles are also automatically hidden when Embedded placement is selected.

This keeps the builder cleaner and makes it easier to focus only on the settings relevant to your chosen layout.

Where Can You Use Embedded Chat Widgets?

Embedded chat widgets can be particularly useful when you want conversations to become a deliberate part of the customer journey.

You could use them on:

Landing Pages

Place a chat experience beside your offer so visitors can ask questions before signing up, purchasing or booking.

Sales Funnels

Add chat directly to key funnel stages where prospects commonly need clarification before moving forward.

Website Pages

Create a dedicated section where visitors can contact your business without relying on a floating chat icon.

Customer Support Pages

Build a support centre where the conversation interface is immediately available when someone arrives.

AI-Powered Experiences

Place Voice AI or other conversational experiences directly inside pages designed around AI assistance.

Contact Pages

Instead of only displaying a traditional contact form, give visitors an immediate way to start a conversation.

Custom Embedded Experiences

Develop specialised page layouts where messaging sits alongside videos, instructions, FAQs, products, services or other important content.

Why Embedded Chat Widgets Matter

Floating chat bubbles are useful because they remain available across a website without taking up much space.

But they are not always the best experience.

Sometimes you want the conversation itself to be one of the primary actions on the page.

Embedded widgets allow you to make messaging more visible and contextual.

For example, instead of placing a generic chat bubble across your entire website, you could embed a conversation directly underneath:

• A pricing section

• A product explanation

• A coaching program description

• A course sales page

• A support article

• An onboarding page

• A booking page

• A frequently asked questions section

The conversation can appear exactly where someone is most likely to need assistance.

That can help you create a more intentional customer journey and reduce the number of steps required for someone to reach your business.

Sticky vs Embedded Chat Widgets: Which Should You Use?

Both placement options have different advantages.

Use Sticky Placement When:

You want your chat option available while someone browses multiple parts of your website.

A floating widget is useful when messaging is a secondary action that should remain easily accessible without occupying permanent space on the page.

Use Embedded Placement When:

You want the conversation to be a central part of the experience.

Embedded placement can work particularly well on sales pages, support pages, contact pages and dedicated conversational experiences where you actively want visitors to engage.

You can choose the placement that best matches the purpose of each page.

Important Things to Know About Embedded Chat Widgets

When using Embedded placement in Tekmatix:

1. Embedded placement is available across all supported Chat Widget types.

2. Embedded widgets remain continuously visible.

3. Visitors cannot minimise an embedded widget.

4. Floating chat bubbles are automatically disabled.

5. Initial chat prompt popups are automatically disabled.

6. The widget uses dimensions optimised for an inline experience.

7. The Chat Widget Builder preview automatically adjusts to reflect your chosen placement.

8. Controls that only apply to floating widgets are hidden when they are not relevant.

Create More Intentional Conversations With Tekmatix

Your chat widget does not have to sit quietly in the corner of your website waiting for someone to notice it.

With Embedded Chat Widgets in Tekmatix, you can turn conversations into an intentional part of your pages, funnels and customer journeys.

Whether you are helping someone choose the right service, answering questions before a purchase, offering support or creating an AI-powered experience, you can now place that conversation exactly where it makes the most sense.

It is another way Tekmatix gives you more control over how your marketing, sales and customer communication work together inside one platform.