Creating WhatsApp message templates just became a whole lot faster inside Tekmatix.

Instead of building every template manually, field by field, you can now use AI to create a complete WhatsApp message template from a simple description of what you want to say.

Whether you need a payment reminder, appointment confirmation, delivery update, promotional message or customer notification, simply describe the purpose of the message and who it is for.

Tekmatix AI will then draft the template, suggest the appropriate WhatsApp category, add personalisation variables where relevant, and provide guidance before you submit it to Meta for approval.

That means less time worrying about formatting and more time getting useful messages in front of your customers.

What Is the WhatsApp AI Template Generator?

The WhatsApp AI Template Generator helps you create WhatsApp templates using natural language.

Instead of manually building the message structure, you can tell Tekmatix what you need.

For example:

“Create a friendly payment reminder for customers whose invoice is due tomorrow.”

Or:

“Create a delivery notification telling customers their order has been dispatched and include their first name and tracking information.”

Tekmatix AI will generate a suggested template that you can review, customise and submit to Meta.

You remain completely in control of the final message.

Create WhatsApp Templates From a Simple Description

When creating a new WhatsApp template, you can now choose the AI Template option.

Simply describe:

• What the message is about

• Who the message is being sent to

• What action you want the recipient to take

• Any information or personalisation you would like included

Tekmatix AI then creates a draft for you.

The generated template can include Tekmatix variables so that information such as customer names or other contact details can be dynamically personalised when the message is sent.

Instead of staring at an empty template wondering what to write, you have a complete starting point within seconds.

Automatic WhatsApp Template Categorisation

WhatsApp templates are classified into categories defined by Meta.

These include:

• Utility

• Marketing

• Authentication

The category of your message matters because Meta applies different rules depending on the purpose of the template.

Tekmatix AI analyses your description and suggests the appropriate category for the generated message.

For example, a transactional update about an existing order may be classified as Utility, while a promotional offer may be classified as Marketing.

This helps you start with a template that is better aligned with Meta's messaging requirements before you submit it for approval.

Get Formatting and Policy Guidance Before Submission

One of the most useful parts of the AI Template Generator is the built-in guidance while creating your template.

Tekmatix can provide recommendations relating to areas such as:

• Message length

• Formatting

• Template structure

• Personalisation variables

• Template category

• Potential policy considerations

This gives you the opportunity to fix potential issues before sending the template to Meta for approval.

While Meta ultimately determines whether a WhatsApp template is approved, getting the structure and category right before submission can reduce avoidable mistakes and rejected templates.

Edit Everything Before You Submit

AI creates the first draft, but you are not locked into what it generates.

Before submitting your template, you can edit:

• The message copy

• Personalisation variables

• Calls to action

• Buttons

• Template category and settings where available

Think of AI as your template-writing assistant rather than the final decision-maker.

Review the message, make sure it reflects your brand voice and intended use, and then submit it to Meta when you are happy with it.

How to Create a WhatsApp Template With AI in Tekmatix

To create your first AI-generated WhatsApp template:

1. Go to CRM inside Tekmatix.

2. Open WhatsApp.

3. Select Templates.

4. Click Create Template.

5. Choose AI Template.

6. Describe your message, use case and intended audience.

7. Review the AI-generated template.

8. Check the suggested category and any validation recommendations.

9. Edit the wording, variables or calls to action if required.

10. Submit the template to Meta for approval.

    

Once approved by Meta, the template can be used within supported WhatsApp messaging areas inside Tekmatix.

Example: Creating a Payment Reminder

Imagine you want to remind a customer that an invoice is due soon.

Instead of manually setting up the entire template, you could enter something like:

“Create a polite WhatsApp payment reminder for customers whose invoice is due tomorrow. Include their first name and remind them to check their invoice.”

Tekmatix AI can then create a draft based on your instructions, including appropriate variables and a suggested template category.

You can review it, make any changes you want and submit it for approval.

Why WhatsApp Template Categories Matter

Meta applies different requirements and messaging rules depending on the type of WhatsApp template being sent.

For example, Marketing templates are designed for promotional or sales-related communication, while Utility templates are generally used for transactional messages connected to an existing customer action, service or transaction.

Correct categorisation is important because Meta may apply different delivery, frequency and policy requirements depending on the category.

This is why having AI help classify your template before submission can be particularly useful.

It gives you an additional layer of guidance while you are creating the message rather than discovering an issue after the template has already been submitted.

Spend Less Time Building WhatsApp Templates

The WhatsApp AI Template Generator removes much of the manual work involved in setting up new WhatsApp messages.

Instead of:

Thinking about the structure...

Working out which category applies...

Adding every field manually...

Checking the formatting...

And wondering whether the message fits Meta's requirements...

You can start with a simple description of what you want to communicate.

Tekmatix AI helps turn that idea into a structured WhatsApp template that you can review, edit and submit.

For businesses using WhatsApp for customer communication, reminders, updates and marketing, this can make creating new templates significantly faster.

Create Your Next WhatsApp Template With AI

Head to:

CRM → WhatsApp → Templates → Create Template → AI Template

Describe what you want your message to say, review the generated template, customise it to suit your business and submit it to Meta for approval.

Another repetitive business task made faster with AI inside Tekmatix.